Crystal Starks

  • Senior UX Designer
  • Mission Viejo, California, United States
  • Computer Software

Previous positions

  • UX Designer at Cyber security
  • User Experience Designer at Quiet Stream Financial

Education

Winthrop University, Bachelor’s Degree, Computer Science

Background

Summary

As a UX designer, I strive to bring clarity and direction to our web application. User-centered design is my priority and through transparency and data-driven decisions, I hope for a team that works together to bring users a delightful and functional experience. I have a passion for people, community, and great design but above all, learning.

Experience

  • Senior UX Designer

    Cyber security

    June 2017 – Present(2 years 4 months)Southern California

  • UX Designer

    Cyber security

    December 2015 – June 2017(1 year 6 months)Irvine, California

    • Transforms complex ideas and concepts into; beautiful, functional, and simple design solutions • Designs user experiences from low-fidelity sketches to hi-fidelity pixel perfect mockups • Creates rapid prototypes to validate design concepts with stakeholders and customers • Collaborates with designers and developers to ensure the overall design is consistent with established styles and usability best practices • Implements principles of usability and user-centered design

  • User Experience Designer

    Quiet Stream Financial

    September 2014 – December 2015(1 year 3 months)Charlotte, North Carolina Area

    • Initiates, suggests, and spearheads major UI/UX re-factorings • Meets with the stakeholders and team to discover the business goals, success metrics, personas, user flows, maps, components that will make up the web pages, wireframes, and behavioral specifications • Designs elegant solutions to complex workflows. • Acts as the user-advocate during the development process • Acts as “go to” for in-depth knowledge of user interface best practices and standards. • Heads discovery meetings, design studios, and stakeholder meetings • Creates clickable prototypes, wireframes, user flows and user journeys • Creates style guides • Wire framing • Manages other UX team members • Created UX team process

  • Freelance UX/Web Designer

    Self Employed

    April 2012 – February 2015(2 years 10 months)Charlotte, North Carolina Area

    • Met with small business owners for discovery meetings • Created user flows and wireframes with behavioral specifications • Designed mock ups • Worked with a web developer to build the site • Provided style guide

  • Event Specialist

    ShutterBooth Charlotte

    January 2012 – September 2014(2 years 8 months)Charlotte, North Carolina Area

    • Attended events (Corporate Events, Weddings, Special events) • Set up a Photo Booth • Provide instruction to guests • Created a lively atmosphere for the guest.

  • Web Administrator/Intern

    RevenFlo

    May 2013 – April 2014(11 months)Rock Hill, South Carolina

    • Worked with teams and discussed, analyzed, and/or resolved usability issues. • Research: Tracked, compiled, and analyzed web analytics and user testing summaries. • Information Architecture • Created style guidelines for web components

  • Events and Marketing Coordinator

    African American Lifestyle Magazine

    March 2007 – December 2010(3 years 9 months)Cleveland/Akron, Ohio Area

    • Coordinated events that brought the community together • Met with companies that wanted to sponsor the events • Created the sponsor packages and marketing material for the event • Promoted the Magazine’s community initiatives • Created and planned marketing campaigns • Attended events to market the magazine • Managed the sales team • Graphic Design • Sales

  • Negotiator

    Wells Fargo

    March 2009 – May 2010(1 year 2 months)Charlotte, North Carolina Area

    As a Negotiator, I worked directly with the borrower over the phone to lower their payments through the Home Affordable Modification Program (HAMP). I collected documentation and reviewed files for qualification standards.

Education

  • Winthrop University

    Bachelor’s Degree, Computer Science

    2011 – 2015

    Information Architecture Design Web Design User Experience

    Activities and Societies

    STAR, Volunteered at the Office of Sustainability and Practices

  • Platt College-San Diego

    Graphic Design

    2012 – 2015

    As a student at Platt College I learned design.

    Activities and Societies

    Star

Skills & Expertise

  • Event Planning
  • LucidChart
  • Layout
  • Leadership
  • Graphic Design
  • CSS
  • Cascading Style Sheets (CSS)
  • Cucumber
  • JIRA
  • Illustrator
  • Illustration
  • Information Architecture
  • Wireframes
  • Adobe Illustrator
  • Event Management
  • Logo Design
  • Public Speaking
  • Web Development
  • User Experience Design
  • Microsoft Office
  • Mac
  • Customer Service
  • User-centered Design
  • Marketing
  • Adobe Acrobat
  • Management
  • User Interface
  • Usability Testing
  • Photoshop
  • Usability
  • Adobe Creative Suite
  • Sublime Text
  • WordPress
  • HTML
  • Social Media
  • User Interface Design
  • Web Design
  • User Experience
  • Adobe Photoshop

Certifications

  • Preventing Workplace Harassment

    Emtrain, License
  • Focus Pragmatic Marketing

    Pragmatic Marketing, License
  • Build Pragmatic Marketing

    Pragmatic Marketing, License

Courses

Winthrop University

  • Information Architecture(DIFD 451)

Organizations

  • Girl Develop It, Codecademy.com Charlotte Meetup

    Chapter Founder

    January 2014 – Present

Volunteer Experience & Causes

  • Founder- Charlotte Chapter

    Girl Develop It

    June 2014Education

    As a Chapter Leader, I am responsible for building a community. I must create an environment that allows women to feel free to ask questions and gain knowledge in the world of computer software development. My team and I, must find venues to hold events, instructors, sponsorship and students to sustain these classes. We offer classes every Wednesday evening in the uptown area. See our Meet Up page for more information: http://www.meetup.com/Girl-Develop-It-Charlotte-NC/

  • Social Media Marketing

    Pecha Kucha Charlotte

    May 2014Arts and Culture

    I help with the social media marketing, ideas and any other support.

  • Founder- charlotte chapter

    Codecademy

    August 2015Education

    Codecademy Meetups are to come together as a community and learn more about Codecademy courses and programming languages. I hold classes weekly. The environment is cohesive to making friends with fellow learners, and helping one another as we go through your coding journey. There are opportunities to be a student or a professional, any age, sex, gender, or religion. Everyone is welcomed!

Causes Crystal cares about:

  • Animal Welfare
  • Arts and Culture
  • Children
  • Civil Rights and Social Action
  • Economic Empowerment
  • Education
  • Environment
  • Health
  • Human Rights
  • Disaster and Humanitarian Relief
  • Politics
  • Poverty Alleviation
  • Science and Technology
  • Social Services