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Cassandra Matheny

  • Administrative Assistant
  • San Diego, California, United States Higher Education

Previous positions

  • Senior Custodian at Adecco
  • Cashier at Butler Amusement Inc

Education

Murrieta Valley High School, High School Diploma, General Studies

Background

Summary

Experienced Administrative Assistant with a demonstrated history of working in the higher education industry. Skilled in Microsoft Word, Databases, Record Keeping, Microsoft PowerPoint, and Microsoft Outlook. Strong administrative professional with a High School Diploma focused in General Studies from Murrieta Valley High School.

Experience

  • Administrative Assistant

    University of California San Diego

    November 2017 – Present (1 year 11 months) Greater San Diego Area

    Record keeping with exceptionally close attention to detail, run errands, files, and materials in an advantageous manner. Enter information into data terminals such as EMV machines and the T2 system Managing account systems for quick, straightforward recuperation autonomous from any other person and others Create and developed electronic structures and logs, accommodating records and databases and produce significant reports from total information. Evaluate, defuse and address unstable conditions and make suitable helpful move Have helped settle on unbiased decisions and apply sound judgment Solid social aptitudes with the ability to communicate in person, by phone, and email, with considerable customer contact with a diverse population Adapt to constant change to suit the needs of the customer/management. Sorting out work to agree to time limitations in a circumstance which complements customer prosperity, organization, and satisfaction as the most needed Filling in as a gathering, collaborating and working effectively with partners, supervisor, guests, and University personnel. Solid PC aptitudes with experience using spreadsheet, email, word dealing with and web applications. Keeping up database information and deliver reports. Solid illustrative aptitudes to prepare relevant and conservative reports and make game plan proposals. Come up with logical capacities with experience utilizing tremendous database reporting systems.

  • Senior Custodian

    Adecco

    July 2017 – September 2017 (2 months) Greater San Diego Area

    Provide custodial services to UCSD ACTRI. Clean clinical labs, hallways,conference rooms, offices, cabinets, tables, showers, lockers, elevators’ interiors, stairs, walls, windows, mirrors, sinks, white boards, and restrooms: sweep, vacuum, mop, dust, disinfect, restock soaps and paper products, empty and clean wastebaskets. Secure unoccupied areas, custodial storage closets by locking them. Organize and prioritize work. Work safely and effectively. Work independently most of the time, however, will help colleagues when needed.

  • Cashier

    Butler Amusement Inc

    July 2015 – August 2017 (2 years 1 month) Sacramento, California Area

    Greet and assist customers in a high volume environment with a diverse clientele with the sales of ride tickets. Conduct sales, accurately account for sales and verification of sales. Reconcile cash, credit card with ticket sales at the end of night using a Point of Sale Cash Register Systems (POS), research discrepancy and resolve it. Secure cash. Provide information, answers questions and concerns in a helpful and friendly manner; explain and clarify pricing.

  • Retail Cashier

    Savers | Value Village

    August 2016 – December 2016 (4 months) MURRIETA CALIFORNIA

    Provided excellent customer service to customers of Savers via phone and in person. Organized and prioritized work Operated POS cash register, record daily sales, and provide accurate change. Verified the accuracy of sales invoices for retail prices, quantities, and price adjustments. Processed customer returns, verified merchandise receipts; processed return vouchers or credits according to established store’s policies. Resolved any errors and informed customer, supervisor or manager as needed. Reported all discrepancies to the appropriate supervisors/managers. Demonstrated benefits to customers and assist customers in the buying decision. Maintained professional and broad knowledge of products and services available in the departments. Assisted customers with merchandise selection and product inquiry. Resolved conflicts, disputes and complaints at the frontline registers and Customer Service area, ensuring that problems are handled promptly and courteously, accurately and that the resolutions adhere to store policies. Created attractive displays for everyday and seasonal merchandise.

Education

  • Murrieta Valley High School

    High School Diploma, General Studies

    2012 – 2016

    Activities and Societies

    Choir, Marching band

Additional Info

Languages

  • English

    Full professional proficiency

  • Spanish

    Elementary proficiency

Skills & Expertise

  • Record Keeping
  • Data Analysis
  • Conflict Resolution
  • Interpersonal Skills
  • Databases
  • EMV
  • Microsoft Excel
  • Customer Relationship Management (CRM)
  • Microsoft Outlook
  • Microsoft Office
  • Customer Service
  • Travel Arrangements
  • Money Management
  • Microsoft Word
  • Microsoft PowerPoint
  • Phone Etiquette
  • Stressful Situations
  • Expense Reports

Volunteer Experience & Causes

  • Food Preparation Worker

    Interfaith Community Services

    June 2014 – December 2016 (2 years 6 months) Education

    Helped prepared breakfast and lunches for the homeless, helped served breakfast and lunches to the homeless and helped clean –up

  • Administrative Aide

    Bread of Life

    June 2015 – December 2016 (1 year 6 months) Education

    Filing and photocopying

  • Volunteer

    The Salvation Army

    January 2009 – December 2015 (6 years 11 months) Education

    Ring bell to request donation at designated locations for homeless