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Oscar Chadd

2nd

Previous positions

  • Junior Software Engineer at Eastridge Workforce Solutions
  • Software Engineer Apprentice at Eastridge Workforce Solutions

Education

San Diego State University, Bachelor of Arts, International Business: Management Information Systems, Japanese and Asian Studies

500+

Background

Experience

  • Software Engineer

    Eastridge Workforce Solutions

    October 2017 – Present(2 years)San Diego, CA

  • Junior Software Engineer

    Eastridge Workforce Solutions

    May 2016 – October 2017(1 year 5 months)San Diego, California

  • Software Engineer Apprentice

    Eastridge Workforce Solutions

    August 2015 – May 2016(9 months)San Diego, California

  • IT Support Specialist

    Eastridge Workforce Solutions

    July 2014 – August 2015(1 year 1 month)San Diego

    While working as an IT Support Specialist at Eastridge Workforce Solutions, I dedicated myself to providing excellent customer service, and to furthering my technical abilities. I received consistent recognition from co-workers, users, and managers alike for my ability to troubleshoot and resolve complex issues, while maintaining a high level of customer service. Below I have detailed more about my time in this position: Provided comprehensive IT Support to over 300 users both in person, and over the phone. Methodically troubleshot complex issues using Active Directory, Exchange Server, and a suite of other programs. Effectively managed large user issues using ticketing software, and coordinating among several business units. Increased efficiency among several routine processes through detailed documentation and trainings. Developed, implemented, and led company wide trainings on new software introduced by IT. Grew user satisfaction by quickly, and efficiently solving daily issues with exceptional customer service.

  • Product Manager

    Mitchell International

    May 2013 – May 2014(1 year)Greater San Diego Area

    During my time at Mitchell International, I drastically grew my knowledge and skill set with regards to working in an agile software development environment. The following are some of my many responsibilities and accomplishments from my time there: Received thorough training in the Scaled Agile Framework (SAFe), and earned my certification. Led PSI (set of 5, 2 week sprints) planning for a team of 8 QA and software engineers. Defined product road map using market research, customer feedback, and stakeholder input. Successfully converted overarching business requirements into detailed sets of product features. Increased productivity by using the INVEST strategy when breaking down features into stories. Effectively conducted backlog-grooming meetings allowing engineers to create SMART story tasks. Notably increased efficiency of product testing by meticulously defining acceptance criteria.

  • Branch Stockbroker Intern

    Scottrade, Inc

    January 2012 – May 2013(1 year 4 months)

    Developed the communication skills necessary to work with several business units to complete complex tasks. Considerably raised client retention with exceptional customer service above corporate standards. Acquired the financial knowledge and technical ability to excel at handling client account issues.

Education

  • San Diego State University

    Bachelor of Arts, International Business: Management Information Systems, Japanese and Asian Studies

    2008 – 2013

  • University of California, San Diego Extension

    C# Programming Certificate, Computer Software Engineering

    2014 – 2015

    Microsoft’s .NET platform provides a complete framework for development of Desktop, Web, and Mobile applications. The component-based development model introduced with the Common Language Runtime (CLR) will be covered in detail in the courses. The C# programming language is the primary language for .NET, encompassing the best features of C++, Visual Basic and Java. On completion, students will be prepared to design, develop, implement, and deploy C# and .NET applications.

  • Osaka International University

    Japanese Studies

    2010 – 2011

    Education Abroad Program, SDSU Successfully enhanced my global understanding through course work relating to cultures outside of my own. Gained the ability to work and communicate effectively in groups with colleagues of diverse backgrounds. Adapted to a new environment and excelled at handling stress in unfamiliar situations.

Languages

  • English

    Native or bilingual proficiency

  • Japanese

    Limited working proficiency

Skills & Expertise

  • SEO
  • Git
  • Leadership
  • JavaScript
  • Ember.js
  • Jinja2 Templating
  • CSS
  • JSON
  • Time Management
  • OOP
  • React.js
  • AJAX
  • Orbit.js
  • Visual Studio
  • APIs
  • Microsoft Excel
  • Public Speaking
  • Python
  • Web Development
  • Foundation Framework
  • Microsoft Office
  • Visio
  • jQuery
  • Customer Service
  • PowerPoint
  • Product Management
  • Management
  • Pyramid
  • Linux
  • RESTful WebServices
  • SharePoint
  • Team Foundation Server
  • PWA
  • Case Analysis
  • Gitflow
  • CLI
  • HTML
  • Responsive Web Design
  • Agile Methodologies
  • Scrum

Certifications

  • SAFe Practitioner

    Scaled Agile Academy, License

    July 2013

Courses

University of California, San Diego Extension

  • Visual Studio(CSE-41189)
  • C# Programming for Beginners(CSE-40666)
  • Fundamentals of the .NET Framework(CSE-40605)
  • C# Programming I(CSE-40534)

Volunteer Experience & Causes

  • Tutor

    San Diego Refugee Tutoring

    January 2018 – Present(1 year 9 months)Education