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Michael Dumalag

2nd

Previous positions

  • Software Integration Engineer at Q-Centrix
  • Mentor at Dev Bootcamp

Education

Dev Bootcamp, ,

500+

Background

Summary

I am a software developer driven by the desire to be a part of the creation process and fueled by my love for mental challenges and passion for practicing Brazilian Jiu Jitsu, where technical and strategic thinking, persistence and resilience are key. Coupled with my past experience in fast-paced IT roles, I am excited to contribute to a development team to turn code into impactful and meaningful applications. If you’d like to connect or grab some coffee, please feel free to email me at: michael.dumalag@gmail.com

Experience

  • Software Engineer

    Q-Centrix

    January 2019 – Present(9 months)

  • Software Integration Engineer

    Q-Centrix

    April 2017 – January 2019(1 year 9 months)

  • Mentor

    Dev Bootcamp

    February 2017 – November 2017(9 months)San Diego

  • Software Engineer Intern

    Q-Centrix

    February 2017 – April 2017(2 months)San Diego

  • Web Developer Open to New Opportunities

    Dev Bootcamp

    July 2016 – February 2017(7 months)

    Recent graduate from Dev Bootcamp looking for a company to contribute to and grow with as a developer, whether that be through an apprenticeship, internship, or full-time position.

  • Web Developer

    Recent Dev Bootcamp Graduate

    February 2016 – July 2016(5 months)

    Dev Bootcamp is a 19-week, intensive, web development training program that specializes in skills such as Ruby, Rails, HTML, CSS, Object-Oriented Javascript (AJAX and JQuery), Git, Heroku, Agile Development, and interpersonal skills to promote productive and effective learning and teamwork environments. The first nine weeks are remote, working on building skills and familiarity with Ruby, HTML, CSS, and Javascript. The second nine weeks are a fully immersive, in-class, student-centered learning environment, focusing on front- and back-end development as well as interpersonal skills.

  • Help Desk Coordinator

    CliniComp, Intl.

    December 2015 – May 2016(5 months)Greater San Diego Area

    • Provided technical support to 50+ DoD, VA and commercial sites via telephone, email and through in house ticketing system • Analyzed and troubleshooted software and hardware issues • Identified and resolved issues pertaining to network configuration

  • • Troubleshooted 50+ calls per day to assist customers with Tier 1 technical issues ranging from troubleshooting system errors to time crucial trade and management fees issues • Top 3 call agents of 12 • Created and maintained troubleshooting documentation through Salesforce customer ticketing system

  • Human Services Specialist

    County of San Diego

    February 2014 – December 2014(10 months)

    • Used specialized computer applications to enter and retrieve information, process eligibility determinations and benefit levels, and issues client correspondence • Conducted personal interviews with clients to obtain, clarify, and verify financial, demographic, medical, and other information to determine eligibility for financial, health, and medical assistance services. • Consulted regulations, requirements, legal rights, and responsibilities to clients; corresponded to questions and concerns from clients and representatives from outside agencies.

  • Administrative Assistant

    County of San Diego

    July 2013 – February 2014(7 months)

    • Compiled, checked and verified data and information for accuracy and completeness • Assessed client’s immediate needs and made appropriate referrals • Provided responsive, high quality service to county employees, representatives of outside community-based organizations

  • Sales Lead/Responsible

    H&M

    November 2010 – July 2013(2 years 8 months)7007 Friars Road #364 San Diego, CA 92108

    • Routinely handled high volumes of client contacts daily and was given the “Customer Service Ambassador” award • Trained incoming talent on company policies and sustainaing customer satisfaction. • Analyzed data in order to implement weekly visual redesign resulting in increased sales

  • Client Services Coordinator, Social Media Content Manager

    Alternative Strategies

    June 2012 – January 2013(7 months)3443 Camino del Rio S. Suite 327 San Diego, California 92108

    • Assisted in the development of custom marketing and brand initiatives, including generating promotional and advertising campaigns, as well as coordinating and executing phases of project plans to achieve deliverables. • Oversaw the creative and conceptual development of print and online advertising • Developed and manage the implementation of marketing and advertising initiatives on various social media channels through strategic core brand representation, customer engagement, and media partnerships. • Served as the primary liaison between clients

  • Independent Sales Representative

    USANA Health Sciences

    September 2007 – November 2010(3 years 2 months)3838 West Parkway Boulevard Salt Lake City, UT 84120

    USANA Health Sciences Salt Lake City, UT • Train new associates on fundamentals to ensure success during introductory period • Facilitate informal team trainings to impart knowledge to new associates and increase sales • Counsel and advise associates on performance concerns

  • Wardrobe Stylist/Sales Lead

    Gap Inc./Banana Republic

    February 2007 – October 2010(3 years 8 months)7007 Friars Rd San Diego, CA 92108

    • Established a strong client base to exceed sales goals and was a member of the “Platinum Circle” for high sales volumes • Provided appointments for wardrobe styling assistance • Facilitated fragrance visual display and inventory control

  • Student Worker/Account Clerk

    County of San Diego

    September 2003 – January 2007(3 years 4 months)

    • Managed accounts receivable • Processed data collection and research analysis • Composed and maintained client correspondence

Education

  • Dev Bootcamp

    2016 – 2016

    Dev Bootcamp is a 19-week intensive program for web developers, rooted in learning full-stack development skills and empathetic team cooperation. The program is focused on full-stack development skills, including Ruby, Javascript, SQL, HTML, and CSS. Students build on their core knowledge of these subjects with frameworks such as Sinatra, Rails, JQuery, Underscore.js, Backbone.js, and many others. Alongside the technical skills, Dev Bootcamp includes training in effective teamwork and empathetic communication in the workplace. Dev Bootcamp includes over a half-dozen team projects that give us a chance to practice agile development, continuous integration, and other habits that are standards of the industry. Among these projects are a 3-day project that simulates working with a client, and an 8-day capstone that includes self-teaching a new technology.

    Activities and Societies

    Pocket Gophers Cohort 2016

  • San Diego State University-California State University

    Economics, Professional Studies

    2010 – 2012

    Activities and Societies

    American Marketing Association

  • Southwestern College

    Associate of Arts (A.A.), Accounting

    2009 – 2010

Languages

  • Spanish

  • Filipino

Projects

  • Beats Per Mash

    Beats Per Mash (aka BPM) is a single page app design to allow up to 10 users to play, record, and save music while working collaboratively from different locations. • Sounds and colors are generated with the keypress of numbers 1 to 9 on the keyboard through implementation of HTML/CSS, Javascript, and jQuery. • Utilized action cable and WebSockets through Rails 5 in order to create virtual rooms where users can experience real time music collaboration.

    Team Members (5):
    • Michael Dumalag,
    • Jacqueline Phan,
    • Thomas Farr,
    • Richie Yi,
    • Bradley Harris
  • Team Tracker

    Team Tracker allows sports team managers to keep track of their players, teams and leagues through a desktop management and messaging system with automated text messages. • Built using Rails, HTML/CSS, Javascript utilizing agile workflow from concept to client-ready demo in 2.5 days. • Utilized Twilio API in order to implement notification feature via text messages

    Team Members (5):
    • Michael Dumalag,
    • Taylor Beck,
    • Mandy McDorman,
    • Elliot Wolfe,
    • Martha Rodgers, MBA, GISP

Skills & Expertise

  • Event Planning
  • Google Chrome
  • CRM
  • Leadership
  • JavaScript
  • Sales
  • Ember.js
  • CSS
  • Cascading Style Sheets (CSS)
  • Time Management
  • Analytical Skills
  • Visual Merchandising
  • Coaching
  • PostgreSQL
  • Interpersonal Skills
  • SQLite
  • Ruby
  • Basic HTML
  • Event Management
  • Public Relations
  • Microsoft Excel
  • Public Speaking
  • Sinatra
  • Apple Safari
  • Microsoft Outlook
  • RSpec
  • Microsoft Office
  • Facebook
  • jQuery
  • Customer Service
  • PowerPoint
  • Research
  • Marketing
  • Retail
  • Teamwork
  • Technical Support
  • Data Entry
  • HTML5
  • Inventory Management
  • Office Administration
  • Team Building
  • Jasmine Framework
  • Outlook
  • Ruby on Rails
  • Social Media
  • Microsoft Word
  • Java
  • Social Media Marketing
  • Social Networking

Certifications

  • Front-end Foundations

    Code School, License

    July 2015

  • Front-end Formations

    Code School, License

    August 2015