- Senior Software Engineer at Avadyne Health
- Customer Site Support Engineer at Asset Science LLC
San Diego State University-California State University, Bachelor of Science in Applied Arts and Sciences, Computer Science
February 2016 – September 2018(2 years 7 months)Greater San Diego Area
Customer Site at www.pcsww.com Working as an onsite engineer building relationships with stakeholders and employees to identify, manage, and resolve customer support requests in the java code base. Customer satisfaction is number one priority. • Observe and understand Asset Science’s Customer process and build relationships with stakeholders and employees in order to understand and document all system enhancement requests or issues reported by the customer. • Recommend system services and configurations that would add value to Asset Science’s Customer’s operational efficiency, quality and business intelligence. • Answer technical support questions while maintaining documentation and training materials to address said questions or to improve overall understanding of the system. • Train key technical employees of Asset Science’s Customer base to access, use and understand the ReCell Suite system and any associated documentation and collateral. • Add new mobile device model support and/or fully enable Asset Science’s Customer to add new model support within one Working Day of a device sample being made available. • Manage all builds, deployments and configurations for specific Asset Science’s Customer.
June 2011 – June 2015(4 years)Greater San Diego Area
www.AssetScience.com Collaborated with fellow engineers to design and develop the company’s flagship desktop and mobile software. Implemented multi-threaded Java applications tying the back-end server components to the mobile devices on Linux, Windows, and Mac. Helped manage a multi-person scrum team with code reviews and build automation tools. • Our product was running over 150,000 phones a month, 20-40 phones an hour per machine, providing deep savings for re-manufacturing insurance companies and the mobile customer base alike. • The mobile application we designed was used to diagnose the full functionality of Android, IOS, BBOS, and Windows devices. • I am credited with re-writing initial product from Auto-it to Java. • My team and I were responsible for developing and maintaining the core desktop components written in Java and Python. I implemented all Swing GUI components. • Integrated with server recording services and communicated with mobile platforms including Android, iOS, Windows Phone and BlackBerry. • Experience with integrated Apache Maven build tools, Git and Mercurial repositories, and bamboo deployment. • Versed in on-line Atlassian Jira project management tools tied with stash branch management, and code reviews.
In partner with www.AceWirelessGroup.com Manually tested and wrote automation tests in Selenium for codebase. Planned, managed, conducted, reported, troubleshoot mobile device application releases and analyzed realtime production performance. Researched and developed solutions for loading, upgrading, unlocking software and physically deconstructing multiple devices including Blackberry, Samsung, HTC and iPhones. • Wrote Autoit and Selenium WebDriver scripts for backend inventory tracker site. • Planned, managed, conducted, reported, troubleshoot mobile devices and analyzed real-time production performance. • Researched and developed solutions for loading, upgrading, unlocking software and physically deconstructing multiple devices including Blackberry, Samsung, HTC and iPhones. • Configured and tested industrial size printers. • Trained Ace Wireless staff in Irvine and abroad during the initial role out of the products.
Freelance I-Phone App Developer working in collaboration with XAMP LLC. to develop rich interactive applications. • Created DUI Dodger for IPhone. www.DUIDodger.com
February 2009 – January 2011(1 year 11 months)Greater San Diego Area
www.TouchThisMedia.com • Created web site from start to finish using Flash. • Developed, upgraded and installed kiosk operating system and software solutions. • Developed online database driven application in Flash. • Designed logos, created flyers and worked with audio, graphic, and video editing tools. • Developed mobile applications. • Built and deployed informative touch screen applications for the California County Agricultural Commissioners and various consumer based store fronts.
July 2008 – January 2009(6 months)San Diego, CA 92121
WS5.WordSmart.com • Modified existing Action Script 2 and SQL Databases. • Developed website containing the release of new Flash features including writing, testing, and developing WordSmart Flash games. http://ws5.wordsmart.com/GamesBubblePlay.aspx
Bachelor of Science in Applied Arts and Sciences, Computer Science
2005 – 2009
Full professional proficiency
Limited working proficiency
Personal Android Application Resume
A native Android application built from scratch giving users the ability to view my resume and contact me via email.
Team Members (1):
This website was designed and created as a demonstration! A Java based web sever application designed to demonstrate most common practices, structure, and server interaction! Self taught. Every component used was configured by me to work together. Each dependency was added and implemented in code I wrote from scratch.
Team Members (1):
Skills & Expertise
- Mobile Applications
- Project Management
- Team Leadership
- Web Development
- Microsoft Office
- Customer Service
- Image Editing
- Problem Solving
- Computer Hardware
- Amazon Web Services (AWS)
- Agile Methodologies
- Software Development
CSM Certified ScrumMaster
Scrum Alliance, License Member: 000427539
June 2015 – June 2017
HIPAA Employer IT Professionals
Litmos by CallidusCloud, License BF18113
Mira Mesa Adult Male Softball Leauge
July 2014 – Present
PQ Robotics Club
February 2014 – Present
Volunteer Experience & Causes
Teacher and Competition Judge
The LEAGUE of Amazing Programmers
January 2012 – Present(7 years 9 months)Education
Every year, the League of Amazing Programmers holds an International Autonomous Robot Competition (iARoC). The League of Amazing Programmers is a Wintriss Technical Schools campus, based in San Diego California. The primary objective of their iARoC is to motivate the next generation of technical leaders through fun and exciting activities and provide them with mentoring from real life software professionals. As a professional software developer I have taken on the role of mentor/teacher for the past several years, helping the students who compete to learn and grow. I now also help with photographing and judging the exciting competition and I look forward every year to aiding this successful program and seeing the smiles on the children’s faces as they show off all they have learned. The students learn a range of skills in hardware and software while preparing for the competition and compete to win cash and other prizes. To learn more about the iARoC or register your kids for the 2015 event visit http://iaroc.org/.
Soup Kitchen Clerk
Regular volunteer at Urban Angels where we make sure some of the less fortunate are properly fed.
Causes Joseph cares about:
- Animal Welfare
- Economic Empowerment
- Poverty Alleviation
- Science and Technology
- Social Services